This policy explains how Reback uses cookies and similar technologies, the categories we rely on, and how you can control them.
1. What are cookies
Cookies are small text files stored on your device when you visit a website. Similar technologies — such as local storage, pixels and software development kits (SDKs) in our apps — work in comparable ways. This policy explains how Reback uses these technologies and how you can control them. It should be read alongside our Privacy Policy.
2. How we use cookies and similar technologies
We use these technologies to:
- keep you signed in and keep your session secure;
- remember your preferences, such as light/dark theme and language;
- protect against fraud and abuse and support risk and security controls;
- understand how our sites and apps are used so we can improve them; and
- where permitted, measure and deliver relevant marketing.
3. Categories of cookies we use
| Category | Purpose | Can you turn it off? |
|---|---|---|
| Strictly necessary | Sign-in and session management, security, fraud prevention and core functionality. The Services will not work properly without these. | No — required for the site to function |
| Preferences / functional | Remember choices such as theme and language for a better experience. | Yes |
| Analytics / performance | Help us understand usage and improve reliability and performance. | Yes |
| Marketing | Measure campaigns and, where permitted, show relevant content. | Yes |
A full, itemised cookie inventory (names, providers, durations) is [to be confirmed by legal/compliance] and will be published here, along with a consent-management tool where required by law.
4. Third-party cookies
Some cookies are set by third parties that provide functionality on our behalf — for example sign-in with Google, analytics providers, and the hosted flows of our payment and identity-verification partners (such as Paystack, Flutterwave, QoreID and Sumsub) when you complete a payment or verification. These parties process data under their own privacy notices.
The exact third-party technologies in use are [to be confirmed by legal/compliance].
5. How to manage cookies
You can control cookies in several ways:
- Use our cookie/consent controls where they are provided (being rolled out where required by law).
- Adjust your browser settings to block or delete cookies. Blocking strictly-necessary cookies may stop parts of the Services from working.
- On mobile, use your device settings to limit ad tracking and reset advertising identifiers.
6. Do Not Track
Some browsers offer a “Do Not Track” signal. There is no common industry standard for how to respond to it. Our current handling of Do Not Track and Global Privacy Control signals is [to be confirmed by legal/compliance].
7. Changes to this policy
We may update this Cookie Policy as our use of these technologies changes. We will post the updated version with a new “last updated” date.
8. Contact us
Questions about cookies? Reach us through the Reback support portal or through the Reback support portal.